Senior Client Application

UCAN/Caring Corps Volunteers give their personal time to provide all services of the organization. They receive no compensation for the time or expense incurred during their volunteer time. Without a large, vibrant volunteer force, our organization would not be able to provide any services. For these reasons, the following guidelines are expected of clients receiving UCAN/Caring Corps services.

1. Treat UCAN volunteers and staff in a courteous, respectful manner
2. Give as much notice as possible when requesting services. (2 ride/week limit, 3 hours max duration per trip.)
3. Do not ask to add on stops after being picked up - plan your trip and tell the scheduler so we can accommodate your needs.
4. Give ample notice when cancelling a trip is unavoidable but do my best to keep all scheduled rides- cancellation of trips without notice will result in termination of services.

We reserve the right to refuse services at any time. Our number on concern is the safety of those we are driving and our volunteers. If you have a medical condition that is unregulated or requires assistance above what our volunteers can provide, we will refer you to other transportation services such as Paratransit, DART, or private transport companies.

I have read, understand and agree to UCAN Client Guidelines.

I understand that I must be officially accepted before becoming a client. I understand that misrepresentation or omission of facts requested in this application is cause for rejection as an Urbandale Community Action Network (UCAN) client. I understand that failure to comply with these procedures may lead to termination of services.